Compassion-First to Recognize CSRs in January

January 21-25, 2019 will mark the inaugural Client Service Representative Appreciation Week.
VMD Editorial Staff
Published: December 01, 2018
Compassion First Pet HospitalsCompassion-First Pet Hospitals—a group of more than 40 veterinary hospitals across 13 states—is recognizing its 280 customer service representatives (CSRs) with an inaugural Client Service Representative Appreciation Week in January.

In a press release, Compassion-First acknowledged that CSRs can play many roles in a veterinary hospital, from first responder and therapist to teacher and accountant. They can also be mediators, discharge techs, and sales associates. 

Compassion-First will celebrate its CSRs during the week of January 21-25 with various tokens of appreciation from hospital leadership and a luncheon to recognize the critical support provided in the client experience effort.

According to Karen Widero, director of client experience at Compassion-First Pet Hospitals, “Our hope is to formalize this week and make it official so that all veterinary CSRs across the country are recognized for their commitment to pet care and their passion for ensuring the clients are always taken care of.”

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