The Difficult Task of Eliciting Client Perspective
Eliciting client perspective is one of the most difficult things for veterinarians just starting to learn about communication skills.
Linda Fineman, DVM, DACVIM (Oncology), director of veterinary talent and knowledge strategy at Ethos Veterinary Health, says eliciting client perspective is one of the most difficult things for veterinarians just starting to learn about communication skills.
Eliciting client perspective is trying to get your veterinary client to talk to you about the non-medical factors that will influence their pet's medical care. As a veterinarian, you need to understand these concerns and limitations to help that pet get the right treatment.
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